Mobile Legends: Bang Bang (MLBB) is one of the most popular mobile games with millions of players worldwide. However, with such popularity, issues like account hacking are not uncommon. One of the first recommended steps is to contact Moonton's Customer Service. But is mobilelegendsgame@gmail.com truly the official email for reaching them?

Official Customer Service Email of Moonton

It is crucial to note that Moonton, the official developer of MLBB, has an official customer service email: mobilelegendsgame@moonton.com. This is the only email Moonton uses for communication with players regarding account issues, device problems, and other concerns.

If you encounter problems like account hacking, follow these steps:

Describe the Problem in Detail: Explain the issue thoroughly, including your account information, the device you are using, and the steps you have already taken to resolve the problem.

Use the Official Email: Send your report to mobilelegendsgame@moonton.com to ensure you receive direct assistance from Moonton.

Dangers of Using Unofficial Emails

Several reports on Google's help forums mention players using mobilelegendsgame@gmail.com for account issues. However, it is important to emphasize that this email is not officially from Moonton. Using unofficial emails can pose risks, including the misuse of your personal data or not receiving the appropriate assistance.

Here are some reasons to be cautious:

Data Security: Unofficial emails may be used by unauthorized parties to steal your personal information.

Inappropriate Responses: You may not receive the correct solutions since these emails are not managed by Moonton's Customer Service team.

Mobilelegendsgame@gmail.com is not Moonton's official Customer Service email. To ensure your security and receive the proper assistance, always use Moonton's official email at mobilelegendsgame@moonton.com. If you come across someone providing incorrect information, report it immediately and always verify the source of your information carefully.

By following this guide, you can protect your MLBB account from potential dangers and receive effective support from Moonton.

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