While there are many gamers who already got their access to play the game, some are still struggling to get into the game. One of the common issues is where players find a dialogue box that says "Yordle portal not found. Please contact player support 10093", or when they just get stuck on the loading screen. So, how do you fix these issues in Wild Rift? Here are five solutions Dunia Games has for you.

1. Make Sure to Login Using A Gmail Account Listed for Your Invitation

For the "Yordle portal not found. Please contact players support 10093" case, usually it’s because you are logging in using an unregistered or uninvited account for the Wild Rift closed beta test. It’s Riot Games’ way to prevent players who try to log in via the APK file outside of the Playstore. The best way to solve this is by using a Playstore account that has been registered for Wild Rift closed beta testing.

2. Clear Wild Rift’s Cache and Data

Another possible way to fix failed logins is to clear Wild Rift’s cache and data. Although this is not 100% effective, you can still try this method. However, before you do this, it would be smart to check your remaining data plan, because you have to download some game files later on.

3. Update the Game on Playstore

If you had no problem logging in to Wild Rift during the first phase of the CBT and you found some issues on the login screen that says "Unable to match; the client is out of date", then you should check your Playstore and update the game to the latest version. If there’s no update notification, you can uninstall Wild Rift, and then reinstall it.

4. Change Your Connection from Mobile Data to Wi-Fi and Vice-Versa

If you experience some issues on the loading screen because your phone can’t download any necessary files, you should change your connection from Wi-Fi to mobile data, and vice-versa. This method is pretty effective to fix failed logins in Wild Rift. If you are having some trouble in the game, you should check your internet connection. The reason being, the connection may be the reason why you can’t log in.

5. Wait for the Next Update from Riot Games

If those steps can’t seem to fix your issues, then your last resort is to wait for the next update from Riot Games. Riot Games is currently dealing with the failed logins, especially for players using PowerVR Ge8320 GPU smartphones. These players get stuck 100% on the loading screen, which leaves them no choice but to wait for the next update from Riot Games.

Here are some of the smartphones that use PowerVR Ge8320:

1. Realme C12;
2. Oppo 12s;
3. Realme C11;
4. Oppo A11k;
5. Vivo Y30;
6. Huawei Y5p;
7. Infinix Hot 9;
8. Oppo A31;
9. Nokia 2.3;
10. Huawei Y6s;
11. Oppo A8;
12. Infinix S5;
13. Vivo Y15;
14. Realme C2;
15. Nokia 3.1 Plus;
16. Xiaomi Redmi 6A;
17. Oppo A5s;
18. Realme C15;
19. Samsung Galaxy A21;
20. Realme C15;

So, those were the steps to fix the failed login issues in Wild Rift. Have any of these steps worked for you? Are you still having the same issue? Let us know in the comments below.

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